Everything you need to know about returning an item to us or organising a refund.
Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, unopened. To return or exchange an item, please contact customer services at hello@thenatural
Yes, we offer refunds and exchanges within 30 days of purchase as part of our 100% customer satisfaction guarantee. Please contact us immediately if you want to discuss an issue. Our AI chatbot can resolve many problems directly, but if you prefer a
Our return policy allows returns for products purchased in the last 30 days. You can expect your return to be processed within 5 working days or less of receiving it at our facility; our full returns policy is available here.
Our return policy allows returns for products purchased in the last 30 days. To start a return, you can contact us at [email protected] or call 0800 088 5788. Please note that returns will need to be sent to the following address:. T