The Natural Health Market

Orders can be cancelled before dispatch.Please contact us with your order number and email address through our Contact Us page <a href="https://www.thenaturalhealthmarket.co.uk/pages/contact-us">here</a>.Our extended cancellation policy can be found <a href="https://www.thenaturalhealthmarket.co.uk/policies/shipping-policy">here</a>.

Orders can be cancelled before dispatch. Please contact us with your order number and email address through our Contact Us page here. Our extended cancellation policy can be found here.

What is your cancellation policy?

Order Management

Can you tell me how to treat my illness?

Why does my tea taste different?

Why has my ginger tea changed?

How Many Calories Does Herbal Tea Contain?

Product Question

What is your shipping policy?

What happens if my package is lost or arrives in a damaged state?

How do I track my order?

How much does shipping cost?

Do you offer free shipping?

Free Shipping Over £35?

Which couriers do you use?

When can I collect my local collect parcel?

Shipping & Delivery

How do I cancel my order?

Can I edit or add anything to my order?

How do I add a note to an order?

Where is your local collection points?

I can't see some of my past orders!

How do I skip a subscription shipment?

I'm having trouble logging in

How do I update my subscription items?

How do I cancel my membership/subscription?

Your subscription frequency options don't suite me, what can I do?

I Can't Access My Account

I didn't receive a password reset email!

What Happens When I subscribe To Your Newsletter

How Do I Unsubscribe From Your Newsletter?

Why Have You Unsubscribed Me From Your Newsletter

Account & Subscriptions

How do I apply promo/discount codes?

How do I use my benefits/rewards points?

Payments & Discounts

Do you offer refunds or exchanges?

What’s your return policy?

How do I start a return?

Returns and Refunds

What is your cancellation policy?Updated a month ago