Find help and information to help you manage your orders.
You will have the option to cancel your order in your confirmation email; this can only be done before your order is dispatched. You can also contact our customer services team at [email protected] or +44 (0)800 088 5788. Please inc
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
Orders can be cancelled before dispatch. Please contact us with your order number and email address through our Contact Us page here. Our extended cancellation policy can be found here.
Please add the items you would like to order to your basket, and then hover your mouse over (or click on mobile) the shopping bag in the top right of every page, a box will appear with the items contained in your shopping bag, and below them a box fo
At present, we only have one, and it is at our factory in Bottesford Leicestershire, which is intended for the use of local customers.
In January 2023, we transitioned from our original website to a new one. This move was driven by our commitment to providing you with an exceptional customer experience and a high-performing website. However, the new site encountered technical issues