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Account & Subscriptions

Information to help you manage your account and recurring subscriptions.

How do I skip a subscription shipment?

We are happy to assist with instructions on how to cancel your subscription. This can also be done via our AI chatbot, or it can be done manually by following the steps below:. 1. Login into your account by clicking this link subscription. Add the em

I'm having trouble logging in

Sorry about that. Please ensure you’ve created your account; if you have previously ordered from us but used our guest checkout, you won't have an account. If your email address isn't recognised, try signing up for a new account here. If it states an

How do I update my subscription items?

We are happy to assist with instructions on how to cancel your subscription. This can also be done via our AI chatbot, or it can be done manually by following the steps below:. 1. Login into your account by clicking this link subscription. Add the em

How do I cancel my membership/subscription?

We are happy to assist with instructions on how to cancel your subscription. This can also be done via our AI chatbot, or it can be done manually by following the steps below:. 1. Login into your account by clicking this link subscription. Add the em

Your subscription frequency options don't suite me, what can I do?

No problem at all, contact us, and we can dial in your subscription to an exact amount of days if need be; drop us an email or a call, and we're only too happy to make sure your subscription fits your needs.

I Can't Access My Account

If you are having difficulty accessing your account, please try again and request a new password by clicking the 'Forgot My Password' link on the login page. Resetting your password will fix 99% of the issues. After using 'Forgot my Password,' if an

I didn't receive a password reset email!

You should check two things if you have waited a few minutes and still haven't received your password reset email. Firstly, please check your junk mail folder. As this is an automated email, it is very common for it to end up in a junk folder due to

What Happens When I subscribe To Your Newsletter

We send out a maximum of one weekly newsletter; in reality, it's more like a month. Each newsletter contains an interesting article on personal well-being, product discount codes, and subscriber-only promotions, such as discounts when we launch a new

How Do I Unsubscribe From Your Newsletter?

Every newsletter contains a clearly marked link in the footer that, when clicked, will unsubscribe your email account from the newsletter.

Why Have You Unsubscribed Me From Your Newsletter

You will be automatically unsubscribed if you don't open one of our newsletters for 180 days or more.